Customer Service Representative - State Farm Agent Team Member
Dacula - GA
Customer Service Representative - State Farm Agent Team Member
Full Time • Dacula - GA
Responsive recruiter
Replies within 24 hours
Benefits:
- Life insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
- Competitive salary
- Flexible schedule
ABOUT OUR AGENCY:
I opened my agency in 2011 and currently lead a team of four. Before becoming a State Farm agent, I worked as a State Farm Claim Representative, giving me valuable experience helping customers through some of life's most challenging moments.
Serving our community is at the heart of what we do. I'm a Life Member of Alpha Kappa Alpha Sorority, Incorporated, and our agency is actively involved in local initiatives, including supporting a teen driver safety program at a local high school and sponsoring local hospital employees.
Our agency offers a life insurance stipend, flexible scheduling, the opportunity to earn a four-day workweek by meeting goals, professional development opportunities, the State Farm Aspirant Program, team-building events, free snacks, and Chick-fil-A Tuesdays. We believe in creating an environment where our team can thrive both personally and professionally.
Our culture is positive, inclusive, and supportive. We genuinely care about one another and believe success comes from working together. I'm looking for someone with strong character, integrity, and a genuine desire to help others. If you're goal-oriented, innovative, solution-focused, and driven to grow, you'll fit right in with our team.
I opened my agency in 2011 and currently lead a team of four. Before becoming a State Farm agent, I worked as a State Farm Claim Representative, giving me valuable experience helping customers through some of life's most challenging moments.
Serving our community is at the heart of what we do. I'm a Life Member of Alpha Kappa Alpha Sorority, Incorporated, and our agency is actively involved in local initiatives, including supporting a teen driver safety program at a local high school and sponsoring local hospital employees.
Our agency offers a life insurance stipend, flexible scheduling, the opportunity to earn a four-day workweek by meeting goals, professional development opportunities, the State Farm Aspirant Program, team-building events, free snacks, and Chick-fil-A Tuesdays. We believe in creating an environment where our team can thrive both personally and professionally.
Our culture is positive, inclusive, and supportive. We genuinely care about one another and believe success comes from working together. I'm looking for someone with strong character, integrity, and a genuine desire to help others. If you're goal-oriented, innovative, solution-focused, and driven to grow, you'll fit right in with our team.
ROLE DESCRIPTION:
As a Customer Service Representative with Natacha Jocelyn - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- Bilingual Spanish preferred.
Compensation: $40,000.00 - $50,000.00 per year
We're Hiring!
We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Natacha Jocelyn - State Farm Agent may be the right fit for you!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in Dacula/ Lawrenceville.
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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